What instruction should a nurse include in a protocol for an urgent care clinic that serves non-English speaking clients?

Including the instruction to evaluate clients' understanding at regular intervals is essential in ensuring effective communication, especially in a setting where language barriers exist. This approach allows the nurse to assess whether the client comprehends the information being provided and can also highlight areas where further clarification might be needed.

In a non-English speaking context, clients may not fully grasp the medical information or instructions if they are simply translated or conveyed without checking for understanding. Regular evaluation not only fosters a more tailored communication strategy but also builds trust and rapport, making clients feel more involved in their care.

Monitoring comprehension can involve asking open-ended questions or requesting that the client repeat back information in their own words. This method actively engages clients, confirming that they are processing the information correctly.

Using technical language may lead to confusion in non-English speakers rather than clarity, while speaking louder does not address comprehension issues that stem from language barriers. Avoiding visual aids misses an important tool that can aid in understanding complex information. Thus, evaluating understanding at regular intervals ensures that communication is effective and that the client's needs are being met appropriately.